1. Log into the Thawte Personal Email Certificate website with your registered email address and password.
  2. From the left-hand menu, click on “certificates” and then “view certificate status”.
  3. Click on the certificate type (for example: “Navigator” or “MSIE”).You should be using the same browser with which you used to request the certificate.
  4. The following page lists the details of this certificate. Upon looking them over, click the red “fetch” button at the bottom of the page.

The nex steps depend upon your browser and email client:

From Apple’s Safari, clicking the “fetch” button installs the certificate into your Keychain.

From Firefox/Netscape/SeaMonkey, clicking the “fetch” button appears to do nothing, but actually installs the certificate into your browser’s “Certificate Manager”.

  1. From the Preferences screen (Edit > Preferences on Windows, Firefox or Mozilla > Preferences on the Mac), expand “Privacy & Security” in the left menu bar.
  2. From the resulting menu, click on Certificates.
  3. Click the “Manage Certificates” button.
  4. Select the certificate (beneath the certificate issuer) and click the “Backup” button.
  5. By saving the certificate as a file on your computer, you can later import your certificate into your desired email client.
  6. Thawte provides some additional documentation in their KnowledgeBase.

In MS Internet Explorer, one can view installed certificates by:

  1. Selecting Tools > Internet Options > Content > Certificates > Personal
  2. From here you will be able to View, Import, Export and Remove your installed certificates.
  3. You want to Export your Personal certificate to your desktop to later import it into your email client of choice.
  4. Thawte provides some additional documentation in their KnowledgeBase.